Responsible gambling

As a responsible gaming platform, JackpotJoy Casino take pride in providing our players with the tools and resources they need to maintain control over their gaming experience.

Setting Deposit Limits

You can set deposit limits for your account by contacting our customer support team. We also offer reality-check reminders and session-time warnings to help you stay aware of your playtime and spending habits.

Time-Outs and Self-Exclusion

If you feel that you are losing control over your gaming experience, we recommend taking a break from playing altogether. You can use our time-out feature to temporarily suspend your account for 24 hours up to six weeks. If needed, our self-exclusion tool allows you to completely block access to your account for one month up to twelve months.

Seeking Help

If you're experiencing problems with gaming or need support, we encourage you to reach out to one of the following organizations:

• GamCare (UK)
• BeGambleAware (UK)
• Problem Gambling Help Line Canada

We also provide a list of local problem gambling support organizations in your country, which can be found on our website.

Responsible Gaming Tools

Our platform offers the following responsible gaming tools:

• Deposit limits
• Time-outs (24 hours to six weeks)
• Self-exclusion (one month up to twelve months)

You can access these features through our website or by contacting our customer support team directly. Our dedicated team is here to assist you in maintaining a healthy and enjoyable gaming experience.

Tips for Responsible Gaming

1. Know your limits: Set realistic deposit limits and stick to them.
2. Take regular breaks: Step away from the game for 24 hours up to six weeks if needed.
3. Seek help when necessary: Contact us or one of our recommended support organizations.
4. Monitor your spendings: Track your expenses and avoid chasing losses.

We're Here to Help

Our primary goal is to provide a safe, enjoyable gaming environment that allows you to maintain control over your playtime and spending habits. If at any point we feel that your behavior may pose harm or risk to yourself or others, our team reserves the right to intervene promptly.

By working together, we can ensure a positive experience for all players and promote responsible gaming practices across our platform.